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Refund and Returns Policy

Refund and Returns Policy

Our aim is that all our products should meet or exceed your expectations entirely and we do everything in our power to achieve this. If for any reason you have goods that need to be returned to us, please speak to a member of our sales team for authorisation. Credit will only be raised for goods returned against a valid Goods Return reference issued by the OSC Sales Department. Goods that reach us in an unsaleable condition will be subject to a restocking charge.

We’re changing the way you fix timbers… how much time will you save?

Did you know that there is another way to fix timbers - and it’s much faster than the traditional coach bolt method? Don’t take our word for it. Order your Carpenters Mate free sample today.